Professional Summary
I’m an Honours BBA (Hospitality) student at the Faculty of Business, Creative Industries, and Culinary Arts at George Brown Polytechnic, graduating in June 2026. I’m especially interested in hospitality operations, guest experience design, and event planning. I enjoy solving problems, staying organized under pressure, and helping teams deliver smooth, memorable events and stays. I’m looking for opportunities to grow in hotel operations, events, or guest services where I can combine strong people skills with a business-focused mindset.
Skills
Hospitality & Operations
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Guest experience design
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Front-of-house operations
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Event planning and coordination
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Service recovery and problem solving
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Working calmly under pressure
Business & Tools
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Financial management fundamentals
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Scheduling and time management
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Team communication and collaboration
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Microsoft Office & Google Workspace
Experience
Gruppo Terroni – Toronto, ON
Bartender & Supervisor
Key Experience
2018 – 2023
2023 – Present
Progressed from Host to Event Coordinator to Server before stepping into a supervisor and bartender role, gaining a deep understanding of front-of-house operations, guest experience, and team coordination in a high-volume restaurant group.
Highlights
• Coordinate and oversee bar service during busy shifts, ensuring smooth operations and consistent guest experience.
• Support training and guidance for newer team members on service standards and procedures.
• Assist with small event setups and service, balancing guest needs with operational efficiency.
Education
Honours Bachelors of Business Administration (Hospitality)
Faculty of Business, Creative Industries, and Culinary Arts, George Brown Polytechnic
Expected Graduation: June 2026
Relevant coursework: Strategic Revenue Management, Financial Management, Sales Management
Special Event Management Diploma
School of Hospitalty and Tourism, George Brown College
Graduated April 2021
Relevant coursework: Special Events Planning & Deliver, Accounting, Human Resources Management
Google AI Certification
Developed a foundational understanding of AI tools and concepts, including how to apply generative AI to improve productivity, support decision-making, and enhance problem-solving in business contexts.
Google Analytics Certification
Developed skills in tracking and analyzing user behavior, interpreting data insights, and using metrics to inform decision-making and optimize performance.